You’ve Built a Real Business…
Now It’s Time to Build the Operations to Match
You’ve scaled to 7 figures. You’ve got a team. You’ve got demand. But everything still breaks unless you’re the one holding it together.
The Solution for Virtual Teams Ready to Work Smarter, Not Harder
90-Day Implementation
Unlock your business’s full operational potential.
Team Executes W/O You
Clarity and confidence no micromanaging.
Tools That Finally Work
Integrated, efficient, reliable tech stack
Scale Without Friction
Supported by smart systems and processes.
Get a full stoplight report to see where you stand and if this is the right fit.
Is this you?
You've built something great, but you're still stressed... The business delivers results, but it's growing on TOP of you. Every project.... Every problem.... Still somehow lands on your desk or in your DMs....
You might recognize yourself if…
You want to step out of day-to-day operations, but too little moves without you.
You’re constantly asking: “Did this get done?” or “Who owns this?”
Things fall through the cracks, and you end up being the one to fix it.
You’ve tried scaling, but it only added complexity, not freedom.
You sought help from consultants but they didn’t move the needle…
You don’t actually trust that things will run without you, so you keep jumping back in, and nothing changes…
WHAT’S ACTUALLY MISSING?
You’ve delegated, but there’s no structure to support follow-through.
You’ve hired, but you’re still the one connecting all the dots.
You’ve implemented tools, but nothing’s truly integrated or fully adopted.
Your team is flying without a system, meaning you’ve become the system by default.
Your business doesn’t need more of you.
It needs an operational foundation that frees you.
At Ops Done Better, we work directly with your execution lead (AKA “implementor”) to install the systems, structure, and strategy your virtual business needs—so your team finally functions without you in the middle.
What you’re missing isn’t effort…
It’s infrastructure.
We see this inside 6, 7, and 8-figure businesses all the time - they’ve hired, they’ve delegated, and they’ve bought the tools, but the backend is still being held together by memory, meetings, and good intentions.
Your business doesn’t need more strategy, it needs structure that actually works.
We Don’t Just Hand You a Plan, We Build the System With You.
That’s the difference between advice and implementation…
Is Ops Done Better a Fit for You?
We don’t work with everyone. And we don’t think you should either.
Ops Done Better is a high-touch DWY implementation program. That means we only partner with businesses that are ready to install structure, delegate with confidence, and move forward into a new lighter chapter of how your company runs.
This Is For You If…
You run a virtual, agency-style business
You’ve been around for a minimum of 2 years and do $750K–$9M+ in annual revenue
You have consistent revenue, but your backend is holding you back
You have at least 1 execution lead (we call this an “implementor” which could be a project manager, admin assistant, executive assistant, etc.)
You’re tired of being IN your business, and are ready to lead instead of manage
You’re committed to operational clarity, and are willing to make decisions to get there
You want systems built for sustainable business health, for the sake of you and your team
THIS IS NOT FOR YOU IF...
You’re in an industry with heavy compliance (finance, insurance, etc), or an MLM
You don’t have an execution lead, meaning a right-hand “do-er” that you lean on to get things done (we can help you identify OR hire this person, but this is a strict pre-requisite)
You have an in-person service or office where your team physically meets
You’re looking for passive consulting or a self-paced course
You can’t be involved for a few hours at the beginning of the program to share your complete vision with us for the Blueprinting process that sets the tone for program success (don’t worry, most of the program is run with your “implementor”!)
You expect us to fix everything in your business in 90 days (this program is a jumpstart to course-correct - we’ll define clear metrics of success at the start and will do the heavy lifting, but then you’ll have to continue being accountable to your team. Don’t worry, we do offer a graduate program for continued support!)
This is a partner-level engagement, not a plug-and-play system drop. We do have plenty of templates, but systems only work when they are implemented in a way that works with YOUR company and team.
REAL PEOPLE. REAL RESULTS.
"Working with the team on implementing the Ops Done Better program has been nothing short of an amazing experience.
The team truly did 'a full body cavity search' on my business. I hope you are ready to hear the good and what can be improved.
They present the improvements in such a way that you do not feel bad, and the solution has always been a better one. This team has their act together. If it is time to get your act together, give them a call."
— Ivan Shulman
(The Shulman Group)
What IS an Operating System exactly?
A Business Operating System is a practical framework of methods and practices that helps you manage your business effectively, align your team, and consistently move towards your business goals. It is "not software" but does include HOW you use your optimal tech stack!
An Operating System includes but is not limited to:
Tech Stack (CRM, Project Management, Communication, File Repository)
Team Roles and Responsibilities
SOPs
Core Values
Internal and External Workflow
You’ll Unlock The PERFECT OPERATING SYSTEM For Streamlining Your Business
The First Step: Your Ops Assessment
Before being accepted into the program, you’ll need to complete a full Ops Assessment. (don’t worry, we do this with you via a 45 minute zoom call)
Team structure
Tool efficiency
SOPs & documentation
Communication workflows
Accountability frameworks
We can support with all 15 areas, but we GUARANTEE to move the needle in your weakest 3.
The next step once you’re officially beginning the program is a full Blueprinting Call where we’ll outline more for all 15 areas, and architect a deeper game plan for those 3 weak-points to focus on for your 1/1 program time.
The Visionary/Founder/CEO is needed for these steps, but past that we’ll run the program with your implementor!
We’ll Help You Identify EXACTLY Where The Holes Are & What Needs To Be Fixed
The Ops Done Better Method:
Synergy
Systems
Scalability
Synergy
Systems
Scalability
A 90-day, done-with-you implementation sprint to install the Operating System your business has been missing.
During your 90 days, your implementor is equipped, supported, and guided by our expert team. You get:
Weekly calls with your assigned ops strategist
Daily Slack access to our team for quick feedback and next action steps
Hours of expert implementation & training
Light execution support through our in-house fulfillment team
What Happens at the End of 90 Days?
You stop being the system.
Your team starts executing with clarity.
Your business becomes scalable, for real.
We don’t just hand you a playbook. We install the Operating System that runs it.
Scalable Operations Blueprint
SOPs, reporting, & team accountability frameworks
Custom Project Management System
No more scattered tasks & confusion
A Clear Leadership & Accountability Structure
So Everyone Knows Their Role & Responsibilities.
A Sustainable Growth System
Proven frameworks to keep scaling efficiently
What You’ll Walk Away With: Real Results, Not Just Theory
WHY WE BUILT OPS DONE BETTER
We didn’t start with a system. We started with chaos.
At one point, we were doing what most growing service businesses do.
We weren’t scaling, we were surviving.
We stopped patching things. And we started building like we’d have 100+ team members one day.
We built our own Operating System: One that aligned our team, centralized our tools, clarified responsibilities, and made delegation actually work.
That system became the foundation for Ops Done Better.
Now, we implement it for other growing teams who are ready to scale, but still stuck being the system themselves.
Meet the Team Behind the Ops
Rebecca
CEO & Visionary
Rebecca sees the full picture, the business, the people in it, and the potential that’s often buried under chaos.
She built Ops Done Better to solve the exact problems she once faced: a growing company being held together by sheer willpower.
Using this framework, she built Team Done Better where it was more smooth by year 2 than most companies in year 5 or longer. Now, she leads this program with a sharp mind for systems, and a deep commitment to helping founders get their time, clarity, and power back.
Ameet
Operations Specialist
Ameet is an Support Specialist who brings adaptability and a sharp systems mindset to every stage of the client journey. Equally comfortable in conversations or behind the scenes, he supports progress with clarity and keeps momentum going.
Grounded and insightful, he connects the dots others might miss, always with a quiet drive to do things right and make them better.
Marie
Director of Operations
Marie doesn’t just clean up chaos, she builds clarity that sticks.
Her strength is seeing what’s missing in a business before anyone else can, and quietly fixing it in a way that empowers the whole team.
She’s the pulse-check of this program: constantly tracking friction, reinforcing clarity, and making sure nothing falls through.
Oskar
Growth & Performance Manager
Oskar is the bridge between strategy and execution. He doesn’t just create workflows, he builds ecosystems.
When he looks at a messy ClickUp board or a scattered tech stack, he sees the opportunity to make it seamless.
He’s the person who ensures your operations don’t just function, they flow.
Team Done Better - Fulfillment Team
This is your behind-the-scenes execution squad for the little things that make a big difference.
With 25 hours of Business-In-A-Box support included, our team handles anything in scope—whether it’s a fresh webpage, a CRM tweak, or polished graphics for your internal rollout.
No bottlenecks. No backlogs. Just smart, done-for-you execution so your ops upgrades don’t stall out waiting on someone to build the thing.
You’ll Unlock The PERFECT OPERATING SYSTEM For Streamlining Your Business
We don’t just hand you a strategy.
We implement it with you.
As your fractional operations partner, we implement proven systems that transform how your business runs.
No complex processes.
No theoretical frameworks.
Not “another thing for the CEO to find time for.”
Just practical solutions that work.
We work alongside
your team to:
Assess a deep dive of where your business currently is
Map your current operations, identifying critical gaps
Build streamlined systems that scale
Align your team around clear processes
Establish metrics that matter
The impact our clients consistently experience:
Seamless project delivery without confusion or excessive oversight
Clear accountability that eliminates bottlenecks
New hires onboarded in half the time with double the clarity
More time for strategic growth
Too busy?
Your implementer will do the heavy lifting, but YOU must provide strategic input. This is heavy in the first week, and then consists of light touch points for the Visionary throughout the remainder of the program.
If key personnel on your team don’t have time to engage, this program is NOT the right fit.
The Impact Our Clients Consistently Experience:
Seamless project delivery without confusion or excessive oversight
Clear accountability that eliminates bottlenecks
New hires onboarded in half the time with double the clarity
More time for strategic growth
The Cost of Chaos vs. the Value of Structure
If you’re spending your time fixing bottlenecks, repeating yourself, chasing updates, or managing systems that don’t work, you’re already paying for broken operations…
… you're just not getting anything back.
We can support with all 15 areas, but we GUARANTEE to move the needle in your weakest 3.
Reclaim 10–25 hours/week of CEO and leadership time
Cut new hire onboarding time in at least half
Reduce client delivery errors + missed deadlines
Improve accountability across the team, without micromanagement
Build a backend that finally supports growth (instead of breaking under it)
The Cost of Chaos
vs
the Value of Structure
If you’re spending your time fixing bottlenecks, repeating yourself, chasing updates, or managing systems that don’t work, you’re already paying for broken operations…
… you're just not getting anything back.
And here’s what our clients consistently get in return:
Reclaim 10–25 hours/week of CEO and leadership time
Cut new hire onboarding time in at least half
Reduce client delivery errors + missed deadlines
Improve accountability across the team, without micromanagement
Build a backend that finally supports growth (instead of breaking under it)
You built the business. Let’s build the backend to match.
Start with your Ops Assessment and get a clear plan for where to go next.
Lead the Business.
Don’t Be the Business.
If your growth depends on how much you can personally hold together, it’s time for something better.
Imagine if in 3 months from now, your team is fully aligned, executing without you needing to step in, your tech tools talk to each other, there is less noise in every direction… Things are functioning more smoothly with less of your time.
So you can step back, breathe and watch your business soar.
Here's How it works
Week 0:
Pre-Program Assessment
(First 2 Weeks)
Deep dive surveys & analysis to uncover operational strengths & weaknesses
Team readiness check to ensure your implementer is prepared
Week 1:
Blueprinting Call
Create custom roadmap & align strategic priorities
Define clear success criteria to measure progress
Week 2-12:
Implementation & Optimization
Optimize systems, tech stack & team alignment for efficiency
Implement accountability frameworks & reporting structure
Track weekly progress with expert guidance & real-time adjustments
Post-Program: Ongoing Support Options
ODB Graduate Program for continued implementation
TLM Mastermind for visionary leadership growth (separate program)
What You’ll Walk Away With:
Real Results, Not Just Theory
Scalable Operations Blueprint
SOPs, reporting, & team accountability frameworks
Custom Project Management System
No more scattered tasks & confusion
A Clear Leadership & Accountability Structure
So Everyone Knows Their Role & Responsibilities.
A Sustainable Growth System
Proven frameworks to keep scaling efficiently
We’ll Help You Identify EXACTLY Where The Holes Are & What Needs To Be Fixed
What IS an Operating System exactly?
A Business Operating System is a practical framework of methods and practices that helps you manage your business effectively, align your team, and consistently moving towards your business goals. It is "not software" but does include HOW you use your optimal tech stack!
An Operating System includes but is not limited to:
Tech Stack (CRM, Project Management, Communication, File Repository)
Team Roles and Responsibilities
SOPs
Core Values
You’ll Unlock The PERFECT OPERATING SYSTEM For Streamlining Your Business
You’ll Work With
DEDICATED SPECIALISTS
Focused On Helping You At The Highest Level
INTERIM OPERATIONAL MANAGER:
Dedicated Hands-On Implementation Specialist
CLIENT SUCCESS MANAGER:
Provides Weekly Checkins & Status Updates
ACCESS TO FULL TEAM OF TALENT:
We’re All Here To Support Your Ops On All Fronts
LEVERAGE THE POWER OF OUR ENTIRE TEAM
Ops Done Better ensures you spend less time fixing problems and more time in the visionary seat, with a system that supports seamless growth and daily efficiency.
Your Next Step
Partner with our team to build operations that support your vision, not limit it. Take the quiz to see if you qualify for a consultation to discuss how we can help your business run better.
Your Growth Starts Now
Got Questions?
We’ve Got the Answers You’ve Been Looking For:
Can I join without an implementer?
No, having an implementer is a non-negotiable requirement. This can be a Project Manager, Executive Assistant, Operations Lead (or any other position that carries a similar role) who has been working for your company for at least 3 months. This ensures that this person is a reliable bridge between our program and implementing key insights internally in your company.
If you don’t have an implementer yet, we recommend hiring and onboarding one first before applying, as this program does not include hiring support until the Post Graduate program. However, if this is a bottleneck, please reach out and we’ll see what guidance we can provide to you at this time to get you on track!
Can I join if I run a brick-and-mortar store?
No, this program is only for virtual service-based businesses that do not rely on a physical location.
We focus on streamlining remote operations, digital workflows, and scalable systems that work best for coaches, consultants, agencies, and other service providers who serve clients online. If your business operates out of a physical store, clinic, or office with in-person clients, this program may not be the right fit.
What happens after the 90-day program?
After 90 days, you’ll have a fully optimized operations system in place, but if you want continued support, strategy, and refinements, you can join the ODB Graduate Program.
The Graduate Program offers:
✅ Ongoing optimization as your business grows and evolves.
✅ Quarterly reviews to keep your systems streamlined.
✅ Priority access to operations specialists for deeper implementation.
✅ A community of business owners using the same proven systems.
This ensures that you don’t just build a great operations system but continue improving and scaling it.
How much time do I need to commit each week?
This is not a passive program—it requires active participation.
Visionary (CEO/Founder): 1-2 hours per week for key strategic decisions.
Implementer (Operations Lead): 5-7 hours per week to implement, test, and refine systems.
If you or your team cannot commit this time, you may not see the full benefits of the program.
Is this program self-paced? Can I go through it slower?
No, this is a structured program, not a DIY course. Each phase builds on the previous one, so staying on track is essential. If you prefer to work at your own pace with no set deadlines, this may not be the right fit.
However, we do provide built-in flexibility in the 90-day structure, so if you need extra time on certain phases, we can adjust without disrupting the overall flow.
Do I have to switch project management tools or CRMs?
No! We work with your existing tech stack whenever possible. Whether you use ClickUp, Asana, Monday.com, Trello, or another tool, we adapt our framework to fit what you already use.
If we find gaps or inefficiencies, we may recommend improvements, but we don’t force you to change systems if what you have works well.
What makes this program different from hiring an operations consultant?
Most consultants only advise—you still have to do the work. With ODB, we are hands-on partners in building, implementing, and optimizing your operations.
Unlike a consultant who gives you recommendations and leaves, we:
✅ Do the heavy lifting alongside your team.
✅ Build the actual systems and workflows so they’re done right.
✅ Ensure adoption so your team actually follows them.
✅ Stay accountable to results, not just ideas.
It’s the difference between getting a playbook vs. having a team execute it with you.
HELP US GIVE BACK & CREATE A BETTER WORLD
Your Investment IN YOUR BUSINESS
Reaches Way Beyond Your Business
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COPYRIGHT © 2025 Business Done Better - All Rights Reserved