Free · 15 Minutes · No Pitch

You built a great business.

Then it started breaking.

One call. One clear answer. We find the infrastructure gap costing you the most and tell you exactly what to do about it.

15 min · Zoom · No pitch · No obligation

15 min · Zoom · No pitch · No obligation

What we do

We install the infrastructure that replaces you

Most 7-figure founders are still the system. Every decision routes through them. Every gap gets filled by them. Ops Done Better diagnoses, advises, builds, and installs alongside your team. We come in, run a full diagnostic, and put the roles, SOPs, and accountability structures in place so your team can run without you in the middle.

01 The Infrastructure Diagnostic

A live 45-point stoplight scorecard across 15 operational categories — synergy, systems, and scalability. Every area rated green, yellow, or red. You leave knowing exactly where your business is tight, fragile, or broken.

02 Infrastructure Installation

Not consulting. Not frameworks handed to you. We build alongside your team — role clarity, SOPs, communication systems, accountability structures. This is a 3-month program, done with you. A team of specialists with years of experience inside service businesses. Built to outlast us.

03 The Founder Exit

In 90 days, the business stops needing you in every decision. The team makes calls. Growth absorbs itself. The ceiling disappears. That is the shift we build toward from day one.

04 Who This Is For

Coaching, consulting, and service businesses past seven figures where growth is creating chaos instead of margin. Your team is capable — things just keep slipping. You are still the answer to too many questions. That is exactly the pattern we fix.

What you walk away with

Three things from one 15-minute call

01

Let us identify your #1 operational blockx

Give us the full picture and we can zero in on the single constraint holding your growth back — most of the time, in the first 10 to 15 minutes.

02

A clear first direction — before the call ends

One concrete direction for you or your team to act on this week. It might be a framework, a strategy, or a single action — whatever is actually right for your situation.

03

You leave knowing what it's costing you.

Surface fix or structural gap — you will know which. And you will know what to do about it this week.

Rebecca Kallaus
12+
YEARS OPERATING
94+
% SAY SCALING IS THEIR #1 CHALLENGE — NOT LEADS, NOT SALES
Industry Signal · Planable 2026
1 in 5 agencies is now losing money. That's double what it was last year.
WHO'S ON THE CALL
REBECCA KALLAUS
FOUNDER & LEAD OPERATOR · OPS DONE BETTER

Rebecca has spent 12 years inside 7– and 8–figure service businesses — diagnosing, advising, building, and installing the infrastructure that makes founders removable from their own day-to-day. She built Ops Done Better because the pattern is always the same: capable team, absent systems, founder stuck in the middle.

She has a longstanding history of identifying bottlenecks quickly. See what she can find in your business in 15 minutes.

"The difference is never talent. It is always structure. Build the structure and the talent you already have starts performing like a different team."

TYLER HOSIE
OPS SPECIALIST · OPS DONE BETTER

Tyler has spent 10+ years operating across startups, scale-ups, and multinational organizations including KPMG and ALDI, building systems that support growth at every stage. An MBA graduate and former athlete, he brings a performance-driven approach to execution flow, team alignment, and scalable operational design.

He focuses on identifying root causes quickly and building practical systems that enable both high performance and long-term ownership.

"The score takes care of itself." — Bill Walsh

Don’t stall out in the upswing.

Agencies don't stall because they can't sell.

They stall because operations don't scale at the same speed as revenue + hiring.

This assessment shows you exactly where your operating system is breaking and the order of operations to fix it.

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